Data Accuracy Issue (XTRAKTER)

Major incident Infront Services (pilot phase) Infront Data Manager Regulatory
2026-09-22 10:40 CEST · 7 hours, 15 minutes

Updates

Resolved

Resolved –
The vendor issue has been resolved and access has been restored. The missing files will be processed and delivered together with tomorrow’s regular files. This incident is now considered resolved.
Thank you for your patience.

September 22, 2026 · 17:54 CEST
Update

Update –

We are still working with our data provider to restore access. There is currently no confirmed resolution time for this issue.

We will provide an update as more information becomes available.

September 22, 2026 · 15:07 CEST
Update

Update –

We are still working with our data provider to restore access. There is currently no confirmed resolution time for this issue.

We will provide an update as more information becomes available.

September 22, 2026 · 15:07 CEST
Update

Update –

We are still working with our data provider to restore access. There is currently no confirmed resolution time for this issue.

We will provide an update as more information becomes available.

September 22, 2026 · 13:04 CEST
Update

Update –

We are still working with our data provider to restore access. There is currently no confirmed resolution time for this issue.

We will provide an update as more information becomes available.

September 22, 2026 · 13:04 CEST
Investigating

Investigating –

We have identified an issue affecting the availability of XTRAKTER data within our Data Manager service. Our team is working with our data provider to restore access. We do not have a confirmed resolution time at this stage.

We will provide an update as more information becomes available.

September 22, 2026 · 10:40 CEST

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